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Aspect Software and Microsoft sign speech deal
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New York, USA (CCM): Aspect Software and Microsoft are to provide Microsoft Office Communications Server 2007 Speech Server as an embedded component of the Aspect Unified IP product. This offering is designed to allow organizations the benefits of high-end speech self-service features at a positive price point, and to orchestrate the reduced complexity of the unified solution, while having greater control and increased contact center functionality.
For more information, please visit:
www.callcentermagazine.com/shared/article/showArticle.jhtml?articleId=197801475
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