CallMiner advances speech analytics</tile> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta http-equiv="description" content="CallMiner advances speech analytics"> <meta http-equiv="keywords" content="CallMiner,advances,speech,analytics"> </head> <body> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="10" height="39"> </td> <td width="99%" height="39"> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="16%"><a href="http://inttranews.inttra.net"><img src="http://inttranews.inttra.net/images/inttranews_grey_2.jpg" width="192" height="37" border="0"></a></td> <td width="50%" valign="middle"> <p><font face="Arial, Helvetica, sans-serif" size="2"><b><font color="#CCCCCC" face="Verdana, Arial, Helvetica, sans-serif" size="1">KNOW.<br> HOW.</font></b></font> </p> </td> <td width="34%" align="right" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="1" color="#666666">11-04-2005</font></td> </tr> </table> </td> </tr> <tr> <td width="10"> </td> <td width="99%" > </td> </tr> <tr> <td width="10"> </td> <td width="99%" > <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><font face="Verdana, Arial, Helvetica, sans-serif" size="2"> <b>CallMiner advances speech analytics</b></font> </td> </tr> <tr> <td width="100%"> </td> </tr> <tr> <td width="100%"> <font face="Verdana, Arial, Helvetica, sans-serif" size="2">London, UK (Computer Business Review): CallMiner hopes to take the nascent speech analytics market to new heights with an upgraded web application that uncovers customer trends and sentiment tucked away in mountains of call center audio records. TrendMiner 5.0 includes a bevy of rich functions that help call center managers search and mine large audio archives of agent-customer interactions to glean out valuable business intelligence, trends and insights. <br> <br>For more information, please visit: <br><a href="http://www.cbronline.com/article_news.asp?guid=AFDEE591-418A-426A-AD01-D5CBE2FF23C1 " target="blank">www.cbronline.com/article_news.asp?guid=AFDEE591-418A-426A-AD01-D5CBE2FF23C1 </a> <br></font></td> </tr> </table> </td></tr> </table> <script type="text/javascript"></script> <script type="text/javascript" src="<http://pagead2.googlesyndication.com/pagead/show