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Body language
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Edinburgh, Scotland (The Scotsman): Between 55 and 70% of communication is non-verbal. Only about 7 percent is actual words, the rest being tone of voice, facial and body language etc., which we use and interpret instinctively*. This article by Drew Macadam is an interesting introduction: “Animals present their flanks to each other and then circle. Coming full on towards someone is very predatory, and although the other person might not recognise that, it will make them uncomfortable and back off instinctively. If you're relaxed your body is at an angle towards the other person, which makes them relax.”
For more information, please visit:
news.scotsman.com/features.cfm?id=631132005
* Source:
www5.aaos.org/courses/csmp/NonVerbalCommunication.htm
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