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Sign language service double winner at Management in Practice Awards 2008
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London, UK (Management Practice): A Northern Ireland practice was a double winner at the Management in Practice Awards 2008, taking home both the Customer Care Award and the Innovation in Training Award (sponsored by AMSPAR). […] Achieving this required motivated teamwork as practice staff were encouraged to learn new skills. All members of the team attended an "Introduction to Signing" course. Two members of staff commenced a one-year British Sign Language (BSL) course at a local college. Seven members of the reception and switchboard staff completed Typetalk/Textphone training.
For more information, please visit:
www.managementinpractice.com/default.asp?title=GPpracticeadoublewinnerforimprovingaccessfordeafpatients&page=article.display&article.id=14140
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